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Essential Skills in Business

Kyndryl

As technology changes rapidly, how can businesses in the tech sector ensure that young people are building the skills they will need for the future?

Sector:

Technology

Theme:

Focus:

Employee Volunteering
Insight Days
Work Experience

Excellence Mark:

Bronze
A photo of Dominic Nolan, Associate Director, Social Impact, Kyndryl UK and Ireland

Partnering with Skills Builder since 2023 has really got Kyndryl's Social Impact activity off the ground by enabling employees from across the UK and Ireland to take part in high-quality virtual and in-person volunteering. Over the past three years Kyndryl volunteers have provided an estimated 4,000 young people with career and workplace skills insights, which is not just good for the next generation, but is also great for employee engagement. However, our partnership is not just about reach, it's also about creating meaningful education and skilling for the community. This is where Skills Builder's expertise has helped Kyndryl to develop and deliver workplace experiences for young people where they can build the essential skills for success.

- Dominic Nolan, Associate Director, Social Impact, Kyndryl UK and Ireland

What did Kyndryl do on a Skills Builder Employer Programme?

Designed a new, in-person insights day for KS2 and KS3 students.

To introduce primary and lower secondary students to tech sector careers early, giving them hands-on opportunities to build, apply, and articulate core essential skills through engaging team challenges.

Embedded the essential skills across their Y12 work experience week.

To provide Key Stage 5 students with an authentic, workplace-aligned experience that demystifies tech roles, bridges classroom learning with real-world industry demands, and empowers students to practise and track essential skills.

Equipped volunteers with the confidence and language to explain their complex job roles, and support participants to practise their essential skills.

To ensure Kyndryl staff feel confident, prepared, and skilled when volunteering, giving them a shared framework to communicate complex technical concepts effectively and facilitate high-impact outreach for young people.

What's next?

For their 2026-27 programme, Kyndryl will be working with Skills Builder to create a new, two-day, ‘AI Readiness’ experience to provide young people with the opportunity to build their understanding of key essential skills and exploring how closely linked they are to effective and ethical use of AI in the workplace.

What was the impact?

Over 3,500 young people reached across the UK and Ireland with high-impact career insights and essential skills opportunities.

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2 schools funded on the Skills Builder Accelerator programme, engaging over 600 students and 10 lead educators in essential skills development.

47 hours of volunteering at Skills Builder's Career Insights Sessions

Excellence Standards

This company has been awarded a Platinum excellence mark. This company has been awarded a Gold excellence mark. This company has been awarded a Silver excellence mark. This company has been awarded a Bronze excellence mark.

How Kyndryl achieved their Skills Builder Excellence Standards

The Skills Builder Excellence Standards set clear guidelines for best practice across a business or team.

Business or teams who achieve these indicators work towards achieving an Excellence Mark accreditation.

The Outreach Excellence Standards are outlined below. 

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What could you achieve on a Skills Builder Employer Programme?

Work with us to:

  • Spot opportunities to effectively build your employees' essential skills
  • Create and implement an organisation-wide essential skills competency framework
  • Support your line managers to lead constructive professional development conversations around essential skills
  • Or something bespoke to your business
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An image of a skilled professional taking part in a video meeting on her iMac. The interior design of her home office is simple, cool and minimalist.