Work experience: Customer Solutioning

This workshop is delivered as part of a broader work experience week offer by Kyndryl to Year 12 students interested in learning more about roles at a technology company.

Skills Builder skill names and definitions are used consistently across this workshop. Students are encouraged to complete a Benchmark self-assessment for the focus skills before completing the activity. Before completing the tasks, students are introduced to the focus skill steps that they will need to use to successfully complete them. Students also hear, directly from employees, about how essential skills support them in their day-to-day roles.